購物須知

會員帳號問題 / Member account issue

由於個資法,官網轉移時,我們未能保留之前的會員資訊,因此想要購買商品的朋友們請重新申請會員唷!如果您有任何其他疑問,請在 Instagram 的私訊中留言給我們,我們將竭誠為您解答。

Due to privacy regulations, we were unable to retain previous member information during the website migration. Therefore, friends who wish to purchase our products, please kindly reapply for membership. If you have any other questions, please feel free to leave us a message in Instagram direct messages, and we will be happy to assist you.

宅配與超商服務 / Home delivery and convenience store services

提供國內外宅配服務,進行出貨。對於選擇超商貨到付款的顧客,目前僅支援7-Eleven超商,取件人請記得填寫本名並不要加上特殊符號。當您在購買商品時,只需填寫您的家庭地址,我們的系統將自動搜尋附近的7-Eleven門市供您選擇作為取貨點。

We offer domestic and international delivery services using SF Express. For customers who choose cash on delivery at convenience stores, we currently only support 7-Eleven stores. When making a purchase, simply provide your home address, and our system will automatically search for nearby 7-Eleven stores for you to select as your pickup location.

商品寄送 & 出貨時間 / Product delivery & Shipping time

我們預計每週三晚上23:59分前的訂單,將於隔週四的傍晚出貨。如果您需要提前出貨,請在 Instagram 上留言給我們,但請注意,我們無法保證一定能夠提前出貨。

We plan to ship orders placed before 11:59 PM every Wednesday by the following Thursday evening. If you require expedited shipping, please leave us a message on Instagram. However, please note that we cannot guarantee expedited shipping in all cases.

過季品 & 瑕疵品出清區 / Addition of Clearance Section for Out-of-Season & Defective Items

SHOP分類內新增Bug瑕疵品/過季品出清區,由於過去一段時間裡,我們累積了一些商品,它們可能有一些小瑕疵(例如染色褪色、微髒污、無法避免之皺摺、有時效性的紅包與桌曆、未取貨遭到退回商品、曾經用來展示而沒有包裝的福利品等),因此沒有繼續銷售或者我們不忍心將它們丟棄。可惜這些商品已經佔據了倉庫的大部分空間,讓我們無法繼續製作新的商品。為了清理倉庫,我們決定將這些商品陸續更新在這裡,等待有緣人來挖寶將它們帶回家。請注意,這些商品因為存在瑕疵且有不少的折扣,售出後將無法退換貨,敬請見諒。

In the SHOP category, a new section has been added for Clearance Items/Off-Season Products with Minor Defects. Over a period of time, we have accumulated some products with minor defects (such as fading color, slight dirt, unavoidable creases, seasonal red packets and desk calendars, returned goods due to non-collection, promotional items previously displayed without packaging, etc.), which we have decided not to continue selling or dispose of because we couldn't bear to. Unfortunately, these items have taken up most of the warehouse space, preventing us from producing new products. To clear the warehouse, we have decided to gradually update these items here, hoping that someone will find them treasures and take them home. Please note that these items are sold at a significant discount due to their defects, and therefore, all sales are final and non-refundable. We appreciate your understanding.

滿額免運活動 / Free Shipping Promotion

台灣消費者每月一號消費滿200元即可享有免運費服務。在其他時間,只要您在台灣消費滿1000元,同樣可以免運費。對於海外消費者,只需在全球購物滿新台幣5000元,即可享有免運費服務。

Taiwanese consumers can enjoy free shipping on the 1st of every month with a minimum purchase of NT$200. At other times, as long as you spend NT$1000 in Taiwan, you will also qualify for free shipping. For overseas customers, free shipping is available worldwide with a minimum purchase of NT$5000.